Shipping & Customs
Syvidea coordinates shipping of curated partner workstations to customers worldwide. This page summarizes how shipping, customs, and delivery timing work. Final terms are confirmed in your written quote.
Regions served
We currently serve customers worldwide. For specific destination questions, send a message via the contact form and we will let you know if we can support your shipment.
Shipping options
- Standard international shipping — typical lead time, most cost-effective.
- Expedited shipping — faster delivery at additional cost, subject to availability.
- Freight / pallet shipping — used for larger orders or specific supply batches.
The exact shipping option, carrier, and cost are confirmed in your written quote based on the destination address and the supply batch of the selected partner brand.
Customs, duties, and taxes
- Import duties: May apply and are the buyer's responsibility unless explicitly included in the quote.
- Taxes: Local sales, value-added, or goods taxes may apply and are the buyer's responsibility unless explicitly included in the quote.
We will quote duties and taxes where we can, but final customs treatment is determined by the carrier and local customs authority.
Estimated delivery windows
Delivery windows depend on the partner brand, configuration, supply batch, and destination. Typical ranges are confirmed in the written quote. Supply batch timing can affect delivery windows for specific configurations.
Tracking
Once your unit ships, we share the tracking number and the carrier. Status updates are sent by email from the Syvidea team.
Contact
Questions about shipping, customs, or delivery? Send a message and we will respond.