Privacy Policy
This Privacy Policy describes how Syvidea collects, uses, and protects information when you visit syvidea.com or submit a request via the website.
1. Information we collect
Information you provide
When you submit a request via the Tally form, you may provide information such as your name, email address, company (optional), destination country, AI use case, and any details you include in the free-text fields. This information is stored in Tally, not on this website's servers.
Information collected automatically
When you visit the website, we may automatically receive:
- Aggregated analytics data (page views, referrers, device type, country) via Google Analytics 4
- Session replay and heatmap data via Microsoft Clarity (if enabled)
- Standard server logs (IP address, user agent, request URL)
2. How we use the information
- To respond to your request and provide a written quote
- To coordinate sourcing, configuration confirmation, and delivery
- To improve the website via aggregated analytics
- To comply with legal obligations
3. Third-party services
We use the following third-party services:
- Tally — to collect request form submissions
- Google Analytics 4 — for aggregated website analytics
- Microsoft Clarity — for session replay and heatmaps (if enabled)
- Vercel — for website hosting and edge delivery
These services have their own privacy policies. We encourage you to review them.
4. Cookies
The website may use cookies or similar technologies set by the third-party services above (GA4, Clarity). You can control cookies through your browser settings.
5. Data sharing
We do not sell your personal information. We share information only with the third-party services listed above, with our hardware partners as needed to coordinate your order, and where required by law.
6. Data retention
We retain request submissions for as long as needed to provide the service, comply with legal obligations, and resolve disputes. Analytics data is retained per the retention settings of the respective third-party services.
7. Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you. To exercise these rights, contact us.
8. Security
We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is 100% secure.
9. Children's privacy
The website is not intended for children under 16. We do not knowingly collect information from children.
10. Changes to this policy
We may update this policy from time to time. The latest version will be posted on this page with an updated effective date.
11. Contact
Questions about this policy? Contact us.
Last updated: 2026-06-25